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Frequently Asked Questions
Find quick answers to common questions about our products, shipping, and more.
What is your return policy?
We offer a 30-day return policy on all items. Please ensure the items are in their original condition.
How do I track my order?
Once your order is shipped, you will receive an email with a tracking number to monitor your package.
Do you offer international shipping?
Yes, we ship internationally. Shipping costs and delivery times vary based on the destination.
Can I change or cancel my order?
You can change or cancel your order within 24 hours of placing it. Contact our support team for assistance.
What payment methods do you accept?
We accept all major credit cards, PayPal, and digital wallets like Apple Pay and Google Pay.
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Customer Service Hours
When We're Available
Our customer service team is available Monday to Friday, 9 AM – 6 PM (EST). We strive to respond to all inquiries within 24 hours. Feel free to reach out to us during these hours for any assistance you may need.